Global Trim Sales, Inc

FAQ:

• How do I become a GTS customer?

Please contact Global Trim at 714.998.4400 or
email at gts@globaltrim.com

• How do I send Global Trim artwork?

Global Trim can accept artwork in the following file types: .ai, .pdf and .eps. Please make note that some items could require a specific file type. When sending artwork to GTS, please either send by email (as an attachment) or by disk (please find address on contact page).

• Do I have to specify colors on my artwork?

All artwork must accompany a legend in regards to artwork. If needed, please use the pantone link which you can also find on the download/link tab.

• Can I receive samples/layouts for approval before I place an order?

Most of Global Trim’s items will accompany a sample for its customers approval. When samples are not fulfilled, GTS will then supply its customer with a layout approval form for its approval/content. For those items that require a mold/set-up charge, Global Trim will notify its customers of this charge before any sampling takes place.

• Where does Global Trim have manufacturing facilities?

Please refer to our factories page.

• What kind of products does Global Trim manufacture?

Please refer to our products page.

• What is the price of an item?

As each item is a customized item at GTS, it is difficult to give an accurate price to a customer without some specific information. (i.e. quantity, location needs, and shipping charges). Please contact Global Trim’s sales department for a quote on any product.

• How do I place an order?

Customers can either send an order in by email (gts@globaltrim.com) or fax to 714.998.4884. If a general purchase order form is needed, please click GTS Customer P.O. link which can be found on the download/link tab.

• How do I get on terms with Global Trim?

All customers desiring net 30 terms must complete a credit application form. Please find this GTS Credit Application form on the download/link tab and then please fax to 714.998.4884.

• Where is my order?

Global Trim tracks all orders from start to finish so it is easy for its customers to know what the status of their orders are on a daily basis. Customers can either contact their account executive or account coordinator for this type of information.

• What is my AWB #?

Orders shipped out by Global Trim will have a courier account AWB #. Order picked up by the customer will not. For this type of information, contact your account executive or account coordinator.

• How do I apply for a job at Global Trim?

Global Trim is always looking for exciting and customer-friendly people to join its company. Please see the below link for a Global Trim application. Please fax completed application to Global Trim’s Human Resource department (714.998.4884). GTS Employment Form

GTS Terms & Conditions